01
Business Challenge
Customers need a trusted way to find suitable technical support while providers need structured booking and service workflows.
On-Demand IT Services Marketplace
A networking platform connecting customers with technology professionals for technical support requirements.

Project overview
A networking platform connecting customers with technology professionals for technical support requirements.
01
Customers need a trusted way to find suitable technical support while providers need structured booking and service workflows.
02
A two-sided marketplace connects discovery, provider profiles, location, booking, service progress and feedback.
03
Customers can move from a support need to a relevant provider through a focused, mobile-first journey.
Key features
Product workflow
Technology stack
Frontend
Backend
Mobile
API
Infrastructure
Architecture

Development contribution
Qualitative value
The product creates a connected operational flow for customers, professionals and marketplace administrators.
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