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On-Demand IT Services Marketplace

On-Demand IT Services Marketplace

A networking platform connecting customers with technology professionals for technical support requirements.

React.jsNode.jsReact NativeREST APIsDigitalOcean
Original concept for a networking platform connecting customers with technology professionals

Project overview

Technology help, connected on demand.

A networking platform connecting customers with technology professionals for technical support requirements.

01

Business Challenge

Customers need a trusted way to find suitable technical support while providers need structured booking and service workflows.

02

Solution

A two-sided marketplace connects discovery, provider profiles, location, booking, service progress and feedback.

03

Experience

Customers can move from a support need to a relevant provider through a focused, mobile-first journey.

Key features

Capabilities built around the real workflow.

Customer Onboarding
Service Provider Onboarding
Service Discovery
Service Categories
Location-Based Services
Provider Profiles
Booking
Service Requests
Customer/Provider Workflows
Ratings and Reviews
Notifications
Mobile Application
Admin Management

Product workflow

How the experience flows end to end.

  1. 01Customer / Provider
  2. 02Web / Mobile
  3. 03REST APIs
  4. 04Node.js Backend
  5. 05Database
  6. 06DigitalOcean

Technology stack

Project-specific technology.

Frontend

React.js

Backend

Node.js

Mobile

React Native

API

REST APIs

Infrastructure

DigitalOcean

Architecture

High-level system architecture.

React.js Web Application
REST APIs
Node.js Backend
Database
DigitalOcean
React Native Mobile App
REST APIs
Node.js Backend
Original concept for a networking platform connecting customers with technology professionals

Development contribution

End-to-end product delivery.

  • Product discovery and workflow analysis
  • UI/UX and interface design
  • Web application development
  • Mobile application development
  • API and system integration
  • Delivery, testing and iteration

Qualitative value

The product creates a connected operational flow for customers, professionals and marketplace administrators.

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